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Advice

Jill Insley

My student loan was paid to someone else

The Observer's consumer champion solves your problems

Sun 19 Oct 2025

Latest

Lucien Young
Dear Keir: ‘My inclination is to defer to power’

Sat 14 Jun 2025

Dear Keir: ‘My inclination is to defer to power’
Lucien Young
Dear Keir: ‘A new persona will get you out of your rut’

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Dear Keir: ‘A new persona will get you out of your rut’
Jill Insley
Your problems: please shed some light on my solar panel issue

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Your problems: please shed some light on my solar panel issue
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Dear Keir: ‘I know a thing or two about being normal’

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Dear Keir: ‘I know a thing or two about being normal’
Lucien Young
Dear Keir: ‘You too can be a mellifluous speaker’

Fri 23 May 2025

Dear Keir: ‘You too can be a mellifluous speaker’

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