Claire’s in administration as gen Alpha shops online

Claire’s in administration as gen Alpha shops online

High-street jewellery chain Claire’s is set to appoint administrators in the UK and Ireland, putting 2,150 UK jobs at risk. Formerly known as Claire’s Accessories, the retailer filed for bankruptcy in the US and Canada earlier this month.

It marks more than the end of easy ear piercing; it reflects a generational shift in shopping habits. A rite of passage for early-2000s teenagers, Claire’s thrived on plastic butterfly clips, glittery earrings and friendship bracelets. But today’s tweens – generation Alpha, born since 2010 – aren’t buying. By age 10, 68% own a luxury product, and half received theirs earlier than older siblings, according to data from Razorfish.

Raised entirely in a digital world, gen Alpha are steeped in influencer culture, luxury branding and aesthetics borrowed from older generations. Half hear about brands on YouTube before anywhere else and 49% trust influencers as much as family when making purchase decisions. Meanwhile, nearly half of gen Z teens and 59% of adults shop online at least once a week, according to Mintel.

Claire’s joins a growing list of teen staples – Miss Selfridge, Tammy Girl, Topshop – that have disappeared from physical retail. The “teen shop” – in bricks and mortar form – is becoming an endangered species.

Yet some have adapted. Hollister, once defined by dark stores, heavy scents and beach branding, has re-emerged as a top teen label by shifting to a more inclusive, trend-led aesthetic.

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With TikTok campaigns, influencer collaborations and a stronger digital presence, it has positioned itself where teens actually spend their time.

The strategy is paying off: in May, Hollister’s revenues rose 22% year-on-year to $549m. The lesson? Evolve fast – or become another nostalgic high-street memory.


Photograph by Seth Wenig/AP


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