Jill Insley
Jill Insley
My student loan was paid to someone else
Your problems: Goldcar charged a high price for initials on card
Your problems: turbulence hits request for refund from airline
Harry Potter teacher needs pension magic
Your Problems: no one will admit fault for missed flight fiasco
Your problems: my car hire ordeal over a rejected Monzo card
Amazon said I ‘violated’ policy but I’m innocent
‘I feel robbed by Waitrose response to shoplifting’
Your problems: Delayed for an hour – then denied a refund
Sky’s VIP concert prize failed wheelchair user
Your problems: an electric bill is putting my exotic pets in danger
Your problems: we want a refund for ill-starred trip to India
Your problems: no flight, no answers and no full BA payout
Your problems: please shed some light on my solar panel issue
Your problems:Â Delta wanted suitcase manufacturer to pay for luggage abuse
Your problems: can a shop car park ignore the Highway Code?
Your problems: my pet insurer has paid out... to the wrong account
Your problems: my Aviva motor policy claim had a breakdown
